Terms and Conditions

Introduction

Welcome to the hykonindia.com . these terms and conditions ("terms and conditions") apply to the site, and all of its divisions, subsidiaries, and affiliate operated internet sites which reference these terms and conditions.

By accessing the site, you confirm your understanding of the terms and conditions. if you do not agree to these terms and conditions of use, you shall not use this website. the site reserves the right, to change, modify, add, or remove portions of these terms and conditions of use at any time. changes will be effective when posted on the site with no other notice provided. please check these terms and conditions of use regularly for updates. your continued use of the site following the posting of changes to these terms and conditions of use constitutes your acceptance of those changes.

Anything that you submit to the site and/or provide to us, including but not limited to, questions, reviews, comments, and suggestions (collectively, "submissions") will become our sole and exclusive property and shall not be returned to you. in addition to the rights applicable to any submission, when you post comments or reviews to the site, you also grant us the right to use the name that you submit, in connection with such review, comment, or other content. you shall not use a false e-mail address, pretend to be someone other than yourself or otherwise mislead us or third parties as to the origin of any submissions. we may, but shall not be obligated to, remove or edit any submissions.

if you are under the age eighteen (18) years you cannot place orders with hykonindia.com. by accepting these terms of use you acknowledge that you are over the age of eighteen (18) years. should Hykon suffer any damage or other losses as a result of a transaction entered into by a minor, hykonindia.com reserves the right to seek compensation for such losses from the parents or guardians of the minor who caused any order(s) to be placed with Hykon.

Base currency. All fees and prices are in Indian rupees (₹).

Hykon prices are subject to modification at any time. prices may also vary due to a launching price, a promotional offer or sales. prices of items that are not in stock or that are available for a pre-order are valid during its promotional period after the order was placed. should the price of those items change with respect to the pre-order price, customer will be informed and will have the possibility to cancel the order. we reserve the right to update prices displayed on the website from time to time and once updated, they cannot be claimed against an order that has already been confirmed or delivered.

These terms and conditions shall be interpreted and governed by the laws in force in india. Subject to the arbitration section below, each party hereby agrees to submit to the jurisdiction of the court in thrissur (india) and to waive any objections based upon venue.

Placing an order can be done from the website. should you place an order from the website, you have to be sure that personal data is correct and updated. Hykon suggests the customer to proof-read his/her form several times before validating an order. Hykon is neither responsible for sending e-mails to the wrong e-mail address nor for sending parcels to the wrong delivery address if the form is incorrectly filled-out.

You can expect your order to be processed within approximately 24-48 hours, provided the items are in stock and there are no problems with payment verification. Hykon.com does not guarantee same day-shipping. orders are not processed on weekends and holidays.

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Hykon.com reserves the right at any time after receipt of your order to accept or decline your order for any reason. Hykonindia.com reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. we may require additional verifications or information before accepting any order.

Hykonindia.com will keep you informed of your order status via e-mail/text msg. all tracking information will be emailed to your Hykon.com id once your order has processed or changed status. You may also acquire your order status and other live updates by logging in to your account on our web site. Change orders

You may request a change to your order provided the order has not already been charged to your account. please call us during Hykonindia.com's hours of operation to request a change to your order. Please have your sales order (so) or customer number ready for better assistance. We strongly discourage sending change order requests via email because it is unlikely we will receive the message in time to make an adjustment due to the sheer volume of emails we receive each day.

You may request that an order be cancelled provided the order has not already been processed and shipped. call us during Hykonindia.com's hours of operation to request an order cancellation. we strongly recommended sending order cancellation requests via email.

Once your return request is received and products are returned, they shall be inspected before processing for refund. afterwards, we will notify you of the approval or rejection of your refund. if you are approved, then your refund shall be processed and an amount, after deduction of 10% cancellation charges on billed amount, shall be credited back to your account within a period of 30 days. 10% cancellation charges shall be applicable for all the products returned except that of goods damaged/defective. You shall be responsible for paying for your own shipping cost for returning your items.

Service delivery timeline

Products delivered will be provided after sales service from nearby service centre with serviceable time expected will be 48 - 72 hours. You can avail our service by registering service call at our helpline 9020121121 or can mail us at crm@hykonindia.com