FAQ

Solar Water Heater

Q. How to select required capacity?

A. The average hot water consumption per person is 25 litres per shower. The product capacity needed for your requirement can be arrived at by calculating the number of members consuming hot water.

Q. Does solar hot water work on rainy days?

A. Solar hot water systems can still work on rainy days, but its efficiency is lesser compared to sunny days.

Q. What is the warranty for Hykon solar water heater?

A. Hykon offers 5-year warranty for unit.

Q. Are there any potential issues with solar water heater if its left unused for an extended period?

A. The risk of complaints can be avoided by covering the collector part of the solar water heater when it is not in use for an extended period of time.

Q. Can a solar water heater with normal gravity pressure be installed where a pressure pump is used?

A. Pressurized model is only recommended for those sites where pressure pump is installed. Hykon Pressurized model, Turbo+ water heaters are suitable for households which use a pressure pump and have TDS less than 300 PPM. This solar water heater comes with a unique double-layered stainless steel pressurized inner tank which can stand water pressure up to 4bar.

Q. How much does a solar water heater cost?

A. The cost varies depending on the size, type, and location. However, the initial investment is often offset by long-term savings on energy bills.

Q. Can a solar water heater provide hot water during winter?

A. Yes, but the efficiency may be reduced in colder climates. Many systems include auxiliary heating options for cloudy or cold days.

Q. How efficient is a solar water heater compared to electric or gas water heaters?

A. Solar water heaters are generally more efficient than electric water heaters and can be comparable to gas water heaters in terms of efficiency.

Stainless steel water tank

Q. What grade of stainless steel is used for manufacturing Hykon SS water tanks?

A. High quality food grade SS 304 L grade stainless steel is used for manufacturing Hykon SS tanks. Stainless steel holds the ability to resist oxidation by water or other biocides. Therefore, in comparison to plastic or concrete storage tanks, it assures safe and pure water to the customers.

Q. Is it possible to customize the size of the tank?

A. Customized designs are not available. Hykon SS tanks are available in sizes of 500, 1000, 1500 & 2000 litres.

Q. What is the warranty for Hykon SS water tanks?

A. Hykon offers 10-year warranty against any manufacturing defects.

Q. Is the installation cost covered under the MRP of the product?

A. Installation of the tank has to be done by the customer and the cost for installation is not covered under MRP.

Q. What is gauge of ss tank

A. Hykon stainless steel tanks are available in gauge options of 0.5mm & 0.6mm.

Q. What method of welding is used for manufacturing Hykon SS tanks.

A. Seam welding is used for manufacturing Hykon SS tanks. Seam welding helps in creating airtight and watertight seals resulting in preventing leaks.

Q. Are Hykon SS tanks are single layer or multi-layer tanks?

A. All Hykon SS tank models are single layer tanks.

Q. What are the accessories provided with the tank?

A. Only the tank stand & lid are provided along with the SST.

UPS & Inverters

Q. What is the warranty for Hykon inverters?

A. Hykon offers 2-year for all inverter models & 60 months prorate warranty for the battery.

Q. What will be backup time?

A. Backup always depends on the connected Load

Q. What appliances can an inverter power?

A. An inverter can power various appliances depending on its capacity (wattage rating). Common appliances like laptops, computers, TVs, smartphones, tablets, lights, fans, small kitchen appliances (e.g., microwaves, toasters), refrigerators (with high-capacity inverters), power tools and medical equipment.

Q. What are the common types of inverter batteries?

A. Lead acid & Lithium-Ion battery are the two main inverter battery options.

Q. Is the inverter solar compatible?

A. Solar compatible inverters are available in Soliz & Solar PCU series.

Q. How do I choose the right size inverter?

A. The size of the inverter depends on the total wattage of the appliances you plan to run simultaneously. It's recommended to choose an inverter with a slightly higher wattage capacity than your total load.

Q. How do I connect a battery to an inverter?

A. The connection process varies depending on the inverter model. Refer to the user manual for specific instructions. Generally, it involves connecting the positive and negative terminals of the battery to the corresponding terminals on the inverter.

Q. How do I maintain an inverter?

A. Regular cleaning and checking for loose connections are essential. For long- term performance, follow the manufacturer's maintenance guidelines.

Q. What is the lifespan of an inverter?

A. The lifespan depends on usage, maintenance, and the quality of the inverter. Typically, inverters can last several years with proper care.